Testimonials & Reviews
West Family Medicine
Family Practice located in Pocatello, ID
West Family Medicine always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 800 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about West Family Medicine below, and as always, we would love to collect your feedback.
JASON P.
Submitted 07/06/24
Awesome interaction . Shayna provided a level of care and expertise that made the experience very comfortable.
Well versed , and taking time to explain issues and options goes a long way with me .
5/5 would recommend to a friend :D
STEPHEN S.
Submitted 07/04/24
I cannot afford the prescription given and will continue with warfren
RITA S.
Submitted 07/02/24
Outstanding care and service!
KEN P.
Submitted 07/02/24
As always very positive experience.
AILEEN W.
Submitted 06/29/24
Shana was very professional, knowledgeable and caring. She put me at ease as she listen and answered all my questions. I felt much better about my heath when I left.
LANA J.
Submitted 06/29/24
A wonderful atmosphere. She was Very genuine. Made me feel comfortable. Explained things to where I could understand. And answered my questions.
JESSICA D A.
Submitted 06/24/24
Great. Straight forward visit. He listened to my concerns, calmly explained my results and how they affect me. Appreciate the addition of an “escort nurse” during vulnerable procedures though I felt utterly at ease and trusting.
STEVEN W.
Submitted 06/21/24
She is a great practitioner whe cares about her patients and listens to their needs.
DANIEL B.
Submitted 06/14/24
Paul is very personable and listens to my concerns. I never have to wait long and never feel rushed to get out. He has helped me tremendously with managing my diabetes and encourages me to do better! I appreciate the entire office and the personal care I receive from all of them!!!
JEREMY P.
Submitted 06/13/24
JORDAN S.
Submitted 06/12/24
Shayna is really awesome! She listened to my concerns and helped me find a solution and actually seemed like she cared. I recommend her 10/10
KEITH A.
Submitted 06/06/24
Great!
DORINDA S.
Submitted 06/01/24
My husband recommended this practice after he saw Paul Bowers. I was frustrated after my appointment with Shayna. I had gone in to talk to her about my hypothyroidism and feeling symptomatic and tired. Because of my age (54), she jumped on the possibility that what I was experiencing was all menopause related and said she was so happy I came to see her because she has a certification in menopause something. She ran a battery of tests to get a baseline. I had also wanted her to check out some pain I've been having in the joints of my left hand. She ordered an xray but didn't once look at or examine my hand. When I got the results from the labs it was from an office staff saying the labs were normal and if I wanted to discuss hormone therapy for menopause I could contact her. No one said anything about the xray. I got the results from the patient portal. I did not feel listened to. I have since been to a different doctor who was willing to discuss my thyroid labs and how I was feeling and work with me to feel better.
DANA C.
Submitted 05/31/24
Shayna was absolutely amazing, very open and friendly
SUSAN B.
Submitted 05/23/24
Very thorough, kind, and listens well.
KEN P.
Submitted 05/23/24
Paul is always a professional - explains well, excellent communicator, knowledgeable,
PAUL B.
Submitted 05/23/24
She is the best.
GREGORY R.
Submitted 05/18/24
Quick and informative
THERESA B.
Submitted 05/18/24
Shayna took her time during my appointment to educate me, develop an excellent plan for my symptoms of perimenopause and follow up. What I really appreciated was treating my symptoms not chasing lab values. She is excellent and I would recommend her to anyone.
LINDA R.
Submitted 05/16/24
Always appreciate Dr. Walsh - will definitely miss her.